The Alana Surabaya ★★★★

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The Alana Surabaya | Surabaya | Java | Indonesia

Jl. Ketintang Baru I No. 10 - 12, Gayungan, 60231 Surabaya, Indonesia

The Alana Surabaya

Located at a 5-minute drive from City of Tomorrow, Suroboyo Carnival Night Market and Royal Plaza, The Alana Surabaya features an indoor pool. Free WiFi is available throughout the property.

The Alana is located at a 5-minute drive from the biggest mosque in Surabaya, Al-Akbar and 20-minute drive Surabaya Town Square. The Juanda International Airport is a 20-minute drive. The property is a 30-minute drive from City Centre while the Sanggar Anggun Temple located in Kenjeran beach is a 45-minute drive. Jatim International Expo, DBL Arena, and Frontage Mega Project are within a short walking distance from the property.

Each air-conditioned room is fitted with a wooden or carpet flooring, free minibar, flat-screen cable TV and seating area. The private bathroom includes a hairdryer, free toiletries and shower.

The Alana Surabaya operates a 24-hour front desk. Guests can pamper themselves with a relaxing massage. Concierge services and valet parking are available for free.

The Alana Surabaya offers 3 dining options. The Orzya Coffee Shop serves a variety of Indonesia, Asian and International cuisines. Light snacks, refreshing drinks and a selection of Indonesian and Asian cuisines can be enjoyed at Phoenix Lounge. The Cinnamon Cake Shop serves breads, chocolates, ice creams, cookies and cakes.

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Room choices in The Alana Surabaya

Services

Internet WiFi is available in all areas and is free of charge.
Bathroom Toilet paper, Towels, Slippers, Private bathroom, Toilet, Free toiletries, Hairdryer, Shower
View City view
Kitchen Electric kettle, Refrigerator
Activities Live music/performance, Kids' club
Living Area Seating Area, Desk
Media & Technology Flat-screen TV, Satellite channels, Telephone
Food & Drink Coffee house on site, Bar, Minibar, Restaurant
Parking Free private parking is possible at a location nearby (reservation is not needed)., Valet parking
Reception services Private check-in/check-out, Concierge service, 24-hour front desk
Cleaning services Laundry Additional charge
Business facilities Fax/photocopying Additional charge, Business centre Additional charge, Meeting/banquet facilities Additional charge
Safety & security Fire extinguishers, 24-hour security, Safety deposit box
General Air conditioning, Wake-up service, Lift, Airport shuttle Additional charge, Non-smoking rooms, Room service
Indoor swimming poolFree! Pool bar
Wellness Personal trainer, Yoga classes, Fitness, Massage Additional charge, Fitness centre, Sauna
Languages spoken English, Indonesian

Conditions

Check-in From 14:00
Check-out Until 12:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds Children of any age are welcome.
Age restriction The minimum age for check-in is 18
Pets Pets are not allowed.
Accepted payment methods Cash The Alana Surabaya accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
To consider
A negative coronavirus (COVID-19) PCR or Antigen test result is mandatory for guests who stay for 3 nights or more and must show upon arrival.

Room breakfast rate on 31December2022 is including gala dinner.

How does the best price guarantee work?

If you find a lower rate for this establishment on another website, hurry up and contact our customer service team, through our contact from, in the page's 'Contact' tab.

Is WiFi available at The Alana Surabaya?

WiFi is available in all areas and is free of charge.

Is there free parking available at The Alana Surabaya?

Free private parking is possible at a location nearby (reservation is not needed)., Valet parking

What languages are spoken at The Alana Surabaya?

English, Indonesian

What are the general services offered at The Alana Surabaya?

Air conditioning, Wake-up service, Lift, Airport shuttle Additional charge, Non-smoking rooms, Room service

Are pets allowed at The Alana Surabaya?

Pets are not allowed.

What is the check-in time at The Alana Surabaya?

From 14:00

What is the check-out time at The Alana Surabaya?

Until 12:00

100% real reviews of The Alana Surabaya

tpl.official.section.reviewsHome.description

7,0
Purpose of trip: Leisure trip
What was the highlight of The Alana Surabaya
Good
Before the stay, everything is okay. Hotel staff help to confirm the change of check in and out period due to personal reason. Room is quite big, and location is near my family's home.
There is some issue when my mother in law visited hotel, she ask for my name but it is not helpful, they staff instead give reasons i/o just apologize. Another issue on the day of checkout, when having breakfast, hotel staff mentioned that the room number is not on the record. Why the record is not update from the reservations to restaurant. It is not professional..
8,0
Purpose of trip: Leisure trip
What was the highlight of The Alana Surabaya
to all staffs. they are friendly and efficient.
Nice and clean room with friendly staffs. The breakfast is amazing with it’s traditional meals and beverages.
the hallways outside the rooms need some renovations. The hotel can be very crowded with families with small children during the weekend.
8,0
Purpose of trip: Leisure trip
What was the highlight of The Alana Surabaya
Very Good
Restaurant food not very good.
8,0
Purpose of trip: Leisure trip
What was the highlight of The Alana Surabaya
Nice
Staff quick respon n kindness and food special croisants the best
Need water bottle in the room for compliment no refill water
Nearby the The Alana Surabaya
Indonesia / Surabaya
Surabaya

Nearby places of interest

Royal Plaza Royal Plaza
0.7 miles
Marina Plaza Marina Plaza
1.2 miles
Darmo Trade Center Darmo Trade Center
1.2 miles
Petra Christian University Petra Christian University
1.4 miles
Surabaya Zoo Surabaya Zoo
1.6 miles
Al Akbar Mosque Al Akbar Mosque
1.7 miles
City of Tomorrow Mall City of Tomorrow Mall
1.7 miles
Surabaya Town Square Surabaya Town Square
1.7 miles
Mpu Tantular Museum Mpu Tantular Museum
1.8 miles
Suroboyo Carnival Suroboyo Carnival
1.8 miles

Highlighted Places

House of Sampoerna House of Sampoerna
2 miles
Sharp Bamboo Monument Sharp Bamboo Monument
3.6 miles
Joko Dolog Statue Joko Dolog Statue
3.8 miles
Submarine Monument Submarine Monument
3.9 miles
Tunjungan Mall Tunjungan Mall
3.9 miles
Gubeng Train Station Gubeng Train Station
4 miles
Pasar Turi Train Station Surabaya Pasar Turi Train Station Surabaya
4.8 miles
Red Bridge Surabaya Red Bridge Surabaya
5.7 miles
Ampel Mosque Ampel Mosque
6.2 miles
Jalesveva Jayamahe Monument - Monjaya Jalesveva Jayamahe Monument - Monjaya
8.5 miles

Connections & Popular Places of interest

KFC Restaurant KFC Restaurant
0.1 miles
Juanda International Airport Juanda International Airport
5.8 miles
Abdul Rachman Saleh Airport Abdul Rachman Saleh Airport
42.1 miles

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